Fraud and consumer safety
"I got a text saying my bank account is on hold. Is it real?"
Calm, sourced answers to the exact scam message people paste in, with a person ready to check theirs.
Talk to us about safety content →Answer pages for the AI search era · done for you
Be the answer AI assistants cite.
We write, review and host answer pages on your own domain, built to be quoted by ChatGPT, Claude, Gemini, Perplexity and Google. Every page ends with your own chat and phone line, so the person who found the answer can talk to your team. You make one call. We handle the rest.
Or write to [email protected] · no forms, no setup on your side
Is the parcel delivery fee text I got a scam?
AI assistant
Very likely, yes. Real carriers don't ask you to pay a surprise fee through a link in a text.[1] Don't tap the link or enter card details. If you already did, call your bank now and ask them to block the card.
1
Is the parcel delivery fee text a scam?
help.yourbrand.com/parcel-fee-text
On your page: "Not sure? Send it to us. A person checks it."
your chat · your phone line
The shift
People ask an assistant first. Whoever it cites gets the conversation.
The question moved
Your customers type their worry into ChatGPT or Perplexity before they ever reach a search results page. The assistant gives one answer, with a few sources.
Ranking isn't citation
Assistants quote pages that state the answer up front, name their sources and are readable by their crawlers. Most blog content isn't built that way.
A citation needs a next step
Being quoted only pays off if the reader can reach a person. Every page we build ends with your chat and phone line, and each conversation is logged as a lead.
Done for you
You keep answering customers. We do everything else.
There's no software for you to learn and no content team to hire. We run the platform, the writing and the publishing. You approve, and your team takes the calls.
What we do
- Find the real questions your customers ask, and keep the list growing
- Research and write each answer from your sources, in your voice
- Check every factual claim against at least two cited sources
- Design the portal to match your brand, on your domain or a folder of your site
- Connect your existing chat widget and phone number to every page
- Publish, host and keep pages fresh as things change
What you do
- One call to tell us about your customers and your support team
- Approve pages before they go live, or let your named reviewer do it
- Answer the chats and calls that come in, with the tools you already use
How it goes
From first call to cited pages
- You · 30 minutes
You call us
Tell us what your customers worry about, who answers them today, and how they reach you. That's all we need to start.
- Us
We set up your portal
We match your colours and type, put the portal on your domain or under a folder of your existing site, and plug in your chat widget and phone number.
- Us, then you
We draft, you approve
We research and write the first set of answers. Nothing goes live until a named person on your side has read and approved it.
- Us
We publish and keep going
Pages go live with the structure assistants and search engines read. We keep adding answers to new questions and refresh the ones that age.
What's on every page
Built the way assistants read
Every answer page follows the same rules. None of it is an optional extra.
- Answer first
- The direct answer sits in the first 40 to 60 words, where an assistant can quote it.
- Named sources
- At least two sources per page, every link checked before publishing.
- Plain HTML
- The full page reads with JavaScript turned off, so every crawler sees all of it.
- Structured data
- Organization, Article and FAQ markup, a sitemap, and an
llms.txtfile on every publish. - AI crawlers welcome
- Your robots file lets in GPTBot, ClaudeBot, PerplexityBot and the rest by name.
- A person signed it
- "Last reviewed by" with a real name and date on every page.
- Your team, one click
- Your own chat and phone number at the end of every answer.
Who it's for
Teams who already help people by chat or phone
If people reach you with questions and a real person answers, you're the kind of business we build for.
Tech and product support
"Why is my laptop so slow?"
Step-by-step fixes people can do themselves, and one click to a technician when they'd rather not.
Talk to us about support content →New or unfamiliar products
"Mum lives alone and isn't answering. What are my options?"
Explain a category people don't have words for yet, in your brand, and connect them to a walkthrough or a call.
Talk to us about explaining your product →You stay in control
AI does the drafting. People decide what goes live.
Nothing publishes without approval
Every page waits for a named reviewer. What goes live is exactly the version that was approved.
No new tools for your team
We plug into the chat and phone system you already run, so your agents keep their queues and workflows.
Careful with data
EU hosting by default, encrypted secrets, short fixed retention periods, and chat transcripts are never sent to the AI.
Locked-down access
Every admin account requires two-factor sign-in, and every build goes through a security review before it ships.
Questions
Before you get in touch
What does it cost?
It depends on your topic, how many answers you need and how many brands or languages are involved. Write to us, tell us what you're after, and we'll put together a proposal that fits.
We already have a chat widget and a call centre. Do we need to change it?
No. We connect to the system you already use. Your agents keep their tools and queues; they just get more conversations from people who already read your answer.
Won't AI-written content hurt our reputation?
Nothing the AI drafts is published directly. Each claim is checked against cited sources, and a named person on your side approves every page before it goes live.
Can you promise AI assistants will cite us?
Nobody can promise that. What we can do is build every page in the shape assistants quote from, and show you how many visits arrive from AI assistants. Direct citation tracking is in development.
Do we need a new website?
No. Your portal can live on a subdomain like help.yourbrand.com or under a folder of the site you already have.
Can you run more than one brand or language?
Yes. Each brand gets its own portal, domain and look, and we can run them side by side.
Get started
Get in touch. We'll take it from there.
Tell us about your customers and your support team. If it's a fit, we handle the research, writing, design, hosting and setup.
- A short call about your topic and how customers reach you
- A proposal written for your business
- Your first pages ready for your review